How to Use Your Cell Phone on a Cruise Ship

If you plan to use your cell phone on a cruise ship, it’s important to know that once you sail away from the embarkation port, your cell phone will go into roaming mode, which translates into higher rates and extra fees.

February 03, 2016


​While it’s impossible to avoid these charges altogether, there are ways to lessen the costs.  Here, the cheapest ways to use your cell phone while you’re at sea:

1. Download Ship Mate.

With over 1,000,000 downloads, Ship Mate is the undisputed leader in mobile cruise apps. Ship Mate gives users access to reviews, tips, roll calls, and cruise countdowns, but the best part is that many of its features can be used offline. Once you punch in your sailing, you can find your way around the ship with deck plans, learn about all the onboard entertainment and dining, and even get info about the ports you'll be visiting, all without using a single byte of data or racking up roaming charges. If you do purchase a Wi-Fi package (step 3), you'll have access to the app's full list of features, including direct messaging (which you can use instead of texting) and thousands of user photos and tips. Ship Mate is available for iOS and Android devices.

2. Check what your cell phone provider offers.

Major wireless providers have a cruise ship plan with lower rates than regular roaming rates. Contact your provider to sign up for the plan before you depart. Wireless carriers offer data, messaging, and calling plans for cruise ships that are similar to on-land packages, so you can pick the one that best suits your needs. 

3. Consider buying a Wi-Fi package onboard.

If you only need the Internet for your smartphone, turn off the phone’s data usage and roaming so that your phone will only connect to the ship’s Wi-Fi. Purchase a Wi-Fi package, which typically costs from 65 to 95 cents per minute. And don’t forget, Apple’s iMessage® service is sent over a wireless signal, so if you use that function to communicate with other iPhone® devices while connected to Wi-Fi, you can still “text.”

4. Know how to post to social media via text.

You can Tweet by sending texts to your Twitter account, which — depending on your Twitter habits — may be cheaper than a data plan. Just text “start” to 40404 and follow the instructions. Once finished, you can text your Tweet to the 40404 short code, and it will post to your Twitter account, no Internet needed. Facebook has a similar feature, allowing you to text your updates to a short code.


5. Download the Connect@Sea app.

This app uses the ship’s wireless service, so you’ll still have to buy a package. But the app allows for ship-to-shore, shore-to-ship, and onboard calling and texting. If you want to be accessible at all times, download this app to your Apple or Android device. To use it, you must purchase calling credits, but that’s cheaper than purchasing a calling and data plan from your provider if you intend to use your phone frequently. 

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